FAQs

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

• You will receive an email once your order has been dispatched and a tracking number has been issued. Most orders are processed within 1-3 business days. 

 

CAN I EXCHANGE MY ITEM?

• Due to recent events caused by Covid-19, as of January 1st, we will NOT be accepting any returns or exchanges...ALL SALES ARE FINAL.

• If you have any questions before placing your order, please feel free to contact us!( 833) 266-4448.

I NO LONGER WANT MY ITEM. CAN I RECEIVE A REFUND?

• No, we do not offer refunds. ALL SALES ARE FINAL.

CAN I CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

• No, we are very quick at processing orders to make sure that you receive yours as soon as possible. Once an order has been placed, we are unable cancel it.

WHY HAS MY ORDER BEEN CANCELLED?

• In some instances if the billing information and shipping addresses cannot be verified through our merchant your order may be canceled. In this case, you will need to try replacing your order using an alternate payment method.

CAN I MODIFY MY ADDRESS AFTER IT HAS BEEN VALIDATED?

• Yes. This type of adjustment is possible as long as the order has not yet been shipped. Please contact us as soon as possible to notify us of the changes to your order. If urgent we recommend that you contact us by phone during business hours: (833) 266-4448.

HOW OFTEN DO YOU RESTOCK?

• Certain items will restock if the manufacturer happens to remake the style over again. We recommend signing up to our email blast to be one of the first to know when an item restocks. If the product is no longer showing online it will no longer be restocking.